Terms & Conditions

Last Updated: DECEMBER 22, 2025

THE TERMS AND CONDITIONS SET FORTH HEREIN (THE “TERMS”) ARE A LEGAL CONTRACT BETWEEN YOU AND CONCIERGE CAREER SERVICES (“CCS,” “WE,” OR “US”) (A FINANCIAL IMMORTALITY SYSTEMS, LLC SERVICE). CONCIERGE CAREER SERVICES IS THE UMBRELLA BRAND UNDER WHICH ALIGNED PRODUCTS AND SERVICES, INCLUDING BUT NOT LIMITED TO CONCIERGE JOB SEARCH (“CJS”), SKILLSYNC AI (“SSAI”), MYCONCIERGE (“MYC”), AND SERVICES DELIVERED UNDER OUR H+AI MODEL (HUMAN + AI MODEL), ARE OFFERED TO INDIVIDUALS, ORGANIZATIONS, AND ENTERPRISES.

THE TERMS EXPLAIN HOW YOU ARE PERMITTED TO USE THE WEBSITE LOCATED AT WWW.CONCIERGECAREERSERVICES.COM, AS WELL AS ALL ASSOCIATED SITES LINKED TO WWW.CONCIERGECAREERSERVICES.COM BY CCS, ITS SUBSIDIARIES AND AFFILIATED COMPANIES (COLLECTIVELY, THE “SITE”), AND ALL SOFTWARE, SERVICES, INFORMATION AND CONTENT ASSOCIATED WITH OR PROVIDED OR OFFERED FOR SALE THROUGH THE SITE (COLLECTIVELY, THE “SERVICES”). UNLESS OTHERWISE SPECIFIED, ALL REFERENCES TO “SITE” INCLUDE THE SERVICES AVAILABLE THROUGH THE SITE. BY USING THE SITE OR THE SERVICES, YOU ARE AGREEING TO ALL OF THESE TERMS; IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS OR OTHERWISE USE THE SITE, ANY OF THE SERVICES, OR ANY INFORMATION OR MATERIALS CONTAINED WITHIN THE SITE. IF YOU ARE USING THE SITE FOR YOUR COMPANY’S USE, YOU REPRESENT THAT YOU ARE AN AUTHORIZED REPRESENTATIVE WHO HAS THE AUTHORITY TO LEGALLY BIND YOUR COMPANY TO THESE TERMS.

NOTE: THESE TERMS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION, INCLUDING A CLASS ACTION WAIVER, THAT AFFECTS YOUR RIGHTS UNDER THESE TERMS AND WITH RESPECT TO DISPUTES YOU MAY HAVE WITH CCS, UNLESS SPECIFICALLY PROHIBITED BY APPLICABLE CONSUMER PROTECTION LEGISLATION. YOU MAY OPT OUT OF THE BINDING INDIVIDUAL ARBITRATION AND CLASS ACTION WAIVER AS PROVIDED BELOW.

The words “you,” “your,” “user,” or “client,” whether or not capitalized, as used herein, refer to all individuals and/or entities accessing or using the Site or any Services, for any reason.

Changes.

Concierge Career Services (A Financial Immortality Systems, LLC Service) may, from time to time, make changes to the content and features of the Site and any Services at any time, including changing, updating, or adding or removing provisions of these Terms. The “Last Updated” legend above indicates when these Terms were last changed. If we make a material modification to these Terms, we will notify you through the email associated with your account. Any such changes will not apply to any dispute between you and us arising prior to the date on which we posted the revised Terms incorporating such changes, or otherwise notified you of such changes. By using the Site and/or the Services after CCS has updated the Terms, you are agreeing to the updated Terms; if you do not agree with any of the updated Terms, you must stop using the Site and the Services, and cancel your Clientship (see “Clientships” section below for information on how to cancel your Clientship).

Eligibility.

Users must be at least the age of majority in the jurisdiction in which you reside in order to use the Site and the Services. By using the Site or the Services, you represent, acknowledge, and agree that you are at least the age of majority in the jurisdiction where you reside and have the right, authority, and capacity to agree to and abide by these Terms.

You also represent that you will use the Site and Services in a manner consistent with any and all applicable laws and regulations.

Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to final determination by CCS and/or its affiliates.

CCS may terminate these Terms and your use of the Site and Services without notice if we, in our sole discretion, believe that you are not at least the age of majority in the jurisdiction where you reside, or have otherwise violated these Terms.

General Use.

CCS provides content and Services through the Site that are the copyrighted and/or trademarked work of CCS or CCS’ third-party licensors and suppliers or other users of the Site (collectively, the “Materials”). Materials may include logos, graphics, video, images, software, and other content. Subject to the terms and conditions of these Terms, and your compliance with these Terms, CCS hereby grants you a limited, personal, non-exclusive, and non-transferable license to use and to display the Materials and to use the Site and the Services solely for personal or internal business purposes. Except for the foregoing license, you have no other rights in the Site, the Services, or any Materials and you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance, or in any way exploit any of the Site, the Services, or the Materials in any manner.

If you breach any of these Terms, the above license will terminate automatically and you must immediately destroy any downloaded or printed Materials.

Using the Site and Services.

You may be able to view portions of the Site without registering with CCS as a registered user. However, in order to access certain password-restricted areas of the Site and to use certain Services and Materials offered on and through the Site, you must register at the Site for an account and receive a password, and must also choose a Clientship level (see “Clientships” section below for more information). You can register with us at the Site. Once you have registered, your username and password can be used at the Site. Please note that the Services available to you may also vary depending upon your Clientship level and the specific CCS services selected, including CJS, SSAI, MyConcierge, or services delivered under the H+AI Model.

Password-Restricted Areas of Site and Use of the Services.

If you desire to register for an account with CCS, you must submit certain information, including your name and email address, target location, target job title, target salary, current salary, and information about your most recent job. You will also have the ability to provide additional optional information, such as more detailed job and education history, areas of expertise, and other information. Once you have submitted your account registration information, CCS shall have the right to approve or reject the requested registration, in our sole discretion.

CCS may also provide you with the ability to register for an account on the Site using your existing account and log-in credentials through Third-Party Sites (as defined below), which may change from time to time.

You are responsible for maintaining the confidentiality of your CCS password and any Third-Party Site password (collectively, “Password”), and you are responsible for all activities that occur using your Password. You agree not to share your Password, let others access or use your Password, or do anything else that might jeopardize the security of your Password. You agree to notify CCS if your Password is lost or stolen, if you are aware of any unauthorized use of your Password on the Site, or if you know of any other breach of security in relation to the Site.

All the information that you provide when registering for an account and otherwise through the Site must be accurate, complete, and up to date, and you are solely responsible for ensuring that all such information remains accurate, complete, and up to date at all times. You may change, correct, or remove certain information from your account by logging into your account at the Site and making the desired changes.

Clientships.

By registering for an account with CCS, you become a “Client” with access to certain password-restricted areas of the Site and certain Services and Materials offered on and through the Site (a “Clientship”). Each Clientship, and the rights and privileges provided to a Client, is personal and non-transferable. All sales and payments of Clientship fees will be in U.S. Dollars.

We offer different Clientship options, including standard and “Premium” Clientships. Features, products, and services may vary depending on your selected Clientship type and selected CCS services. CCS reserves the right to change prices for Clientships (but not the price in effect for your then-current Clientship term) at any time, upon notice, and does not provide price protection or refunds in the event of promotions or price decreases. CCS may offer promotional, discount, or other limited-term offers. Such offers are subject to these Terms and may be subject to additional terms disclosed at the time of the offer. In the event of a conflict between these Terms and the terms of such an offer, the offer-specific terms govern with respect to such offers.

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Clientship Billing, Automatic Renewal, and Taxes.

We will charge you for your first Clientship fee on the date that we process your order for your Clientship (or, if you sign up for a Clientship that includes a free-trial period, we will charge you for your first Clientship fee upon the expiration date of the applicable free-trial period). Once you are charged the first Clientship fee (or, if you sign up for a Clientship that includes a free-trial period, once we have processed your order for your Clientship), you will receive a confirmation email notifying you of your ability to access those Clientship-only portions of, and Materials on, the Site.

IF YOU SIGN UP FOR A CLIENTSHIP THAT INCLUDES A FREE-TRIAL PERIOD OR A DISCOUNTED CLIENTSHIP, UNLESS YOU HAVE CANCELLED YOUR CLIENTSHIP PRIOR TO THE EXPIRATION OF THE FREE-TRIAL PERIOD OR DISCOUNTED CLIENTSHIP TERM, CCS WILL AUTOMATICALLY CHARGE YOU THE CLIENTSHIP FEE UPON THE EXPIRATION OF THE FREE-TRIAL OR DISCOUNT CLIENTSHIP PERIOD. DISCOUNTED CLIENTSHIPS AND FREE-TRIAL CLIENTSHIPS WILL BE CHARGED AT THE REGULAR PRICE IN EFFECT ON THE DATE YOU SIGNED UP TO THE FREE-TRIAL OR DISCOUNTED CLIENTSHIP.

AUTOMATIC RENEWAL TERMS: To facilitate continuity of service to you, each free-trial Clientship that becomes a paid Clientship, and each paid Clientship (such as a Premium Clientship), contains automatic renewal terms. You agree that you will be charged the fee you agreed to (depending on your particular Clientship agreement) for the length of time you agreed to, and that your Clientship will automatically renew on those same terms until you cancel at any time by emailing answers@conciergecareerservices.com or through your Account Settings page. You authorize CCS to charge your payment method now and upon each renewal. You acknowledge that a cancellation will be effective on the next renewal date of your Clientship following your notice of cancellation and confirm that you have read and agree to these Terms and the Privacy Policy.

You will be liable for paying any and all applicable sales and use taxes for the purchase of your Clientship based on the mailing address that you provide when you register as a Client, and you authorize CCS to charge you for any such applicable taxes.

CCS reserves the right to modify pricing at any time (but not the price in effect for your then-current Clientship term), upon advance notice to you. If you have not cancelled your Clientship or turned off the auto-renew function within the specified time after receiving notice of a price change, your Clientship will automatically renew at the price indicated in your notice.

Cancellations and Refunds.

General. You may cancel your Client subscription at any time by emailing answers@conciergecareerservices.com or through your account settings page at https://www.conciergecareerservices.com/client/account. Except as provided below, your cancellation will be effective on the next renewal date of your Clientship subscription. Except as provided below, you will not be refunded for any Clientship subscription fees charged prior to the effective date of cancellation. You will not be eligible for a prorated refund of any portion of the Clientship subscription fees paid for any unused days of the then-current subscription term. If you cancel your Clientship subscription, you will continue to enjoy your subscription benefits until the expiration of the then-current subscription term for which you have paid.

3-Day Refund Period. You may cancel your Clientship subscription without penalty or obligation if notice of cancellation is given within three (3) business days from the date of purchase. To cancel and receive a refund within the 3-Day Refund Period, contact customer service by email at answers@conciergecareerservices.com. Your cancellation will be effective immediately, and a refund will be issued within ten (10) business days.

7-Day Cancellation Period. You may cancel your Clientship subscription and replace it with a shortened term of one (1) month that does not automatically renew if notice of cancellation is given within seven (7) business days from the date of purchase. You will be entitled to a refund, if any, of any portion of the subscription fees charged on the date of purchase, less the standard one-month Premium Clientship rate of $49.97. You will continue to enjoy your Clientship benefits for one (1) month from the date of purchase, after which your Clientship benefits will expire.

Purchases.

In addition to Clientships, CCS may make certain products and Services available to users, including services delivered under CJS, SSAI, MyConcierge, and the H+AI Model. You may only order products or Services if you are domiciled in the United States or Canada. You agree to pay all fees corresponding to your order. In connection with such an order, you may be asked to supply certain relevant information, such as your credit card number and its expiration date, billing address, and other payment information. You represent and warrant that you have the legal right to use any payment method submitted in connection with an order.

If you do not pay on time or if CCS cannot charge your payment method for any reason, CCS reserves the right to suspend or terminate your access to the Site and Services and terminate these Terms. All fees paid to CCS are non-refundable except as required by applicable law or expressly stated in these Terms.

If you buy products or services from us, you may have a right to cancel an order if we do not comply with applicable consumer protection legislation.

Electronic Communications.

By using the Site and/or the Services, you consent to receiving electronic communications from CCS. These communications may include information about Services, account notices, billing information, and other communications related to your relationship with CCS. You agree that any electronic communications satisfy any legal requirement that such communications be in writing.

Privacy Policy.

Please review the CCS Privacy Policy, which explains how we collect, use, and protect personal information obtained through the Site. You agree that CCS may treat your personal information in accordance with the Privacy Policy.

Links to Third-Party Sites.

The Site may link to third-party websites or applications that are not operated by CCS (“Third-Party Sites”). CCS does not control, endorse, or assume responsibility for Third-Party Sites. Your use of Third-Party Sites is governed by their respective terms and privacy policies, and you agree that CCS is not responsible for any loss or damage arising from your use of Third-Party Sites.

Third-Party Content.

Certain content available through the Site may be provided by third-party licensors (“Third-Party Content”). Third-Party Content is provided “as is,” and CCS disclaims all warranties related to such content. Your access to and use of Third-Party Content is at your own risk.

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User Content.

You are responsible for the information, opinions, messages, comments, photos, videos, graphics, sounds, and other content or material that you submit, upload, post, or otherwise make available on or through the Site and/or the Services (“User Content”). You may not upload, post, or otherwise make available on the Site any material protected by copyright, trademark, or any other proprietary right without the express permission of the owner of such right. You shall be solely liable for any damage resulting from any infringement of intellectual property rights, violation of contract, privacy or publicity rights, or any other harm resulting from your User Content.

Unless otherwise explicitly stated in these Terms or in the Privacy Policy, you agree that any User Content submitted in connection with your use of the Site or Services is provided on a non-proprietary and non-confidential basis. You hereby grant CCS a non-exclusive, perpetual, irrevocable, royalty-free, fully paid-up, worldwide license (including the right to sublicense through multiple tiers) to use, reproduce, process, adapt, publicly perform, publicly display, modify, publish, transmit, distribute, and create derivative works from your User Content in any form or medium now known or later developed, without compensation to you. CCS may modify or adapt User Content as necessary to provide the Services or to conform to technical requirements.

CCS has no obligation to monitor User Content but may remove or delete User Content at any time, with or without notice, if CCS determines in its sole discretion that such content violates these Terms or is otherwise inappropriate.

Anonymized Bespoke Content; Intellectual Property Rights

As part of the Services, including SkillSync AI (“SSAI”), MyConcierge (“MYC”), and services delivered under the H+AI Model, Concierge Career Services (“CCS”) may create bespoke or personalized courses, exercises, training materials, prompts, workflows, or similar content tailored to a Client’s needs (“Bespoke Content”). Except for Client-provided materials and subject to applicable law, CCS retains all right, title, and interest in and to the Services, platforms, methodologies, and derivative works. CCS reserves the right to anonymize, aggregate, de-identify, and abstract Bespoke Content, removing all personal data, confidential information, and identifying characteristics, and to reproduce, adapt, distribute, and commercialize such anonymized content for resale, reuse, training, research, analytics, and service improvement purposes. Nothing in these Terms grants Clients ownership of CCS intellectual property or restricts CCS from offering similar or derived content to other clients, provided that no personally identifiable information or confidential client information is disclosed.

Unauthorized Activities.

When using the Site or Services, you agree not to engage in any activity that is unlawful, harmful, abusive, defamatory, threatening, harassing, misleading, fraudulent, or otherwise objectionable. Prohibited activities include, without limitation, using false information to register an account; disseminating unsolicited communications; scraping, crawling, or using automated means to access the Site; exploiting the Site for commercial purposes without authorization; attempting to reverse engineer or compromise Site security; infringing intellectual property rights; or using the Site in violation of applicable law.

This list is illustrative and not exhaustive. CCS reserves the right to suspend or terminate your access to the Site or Services, remove User Content, and report conduct to law enforcement if CCS determines such action is appropriate.

Proprietary Rights.

All trademarks, service marks, logos, names, and content displayed on the Site are the property of CCS or their respective owners. Except as expressly permitted in these Terms, you may not reproduce, distribute, modify, display, perform, or otherwise use any Site content without prior written consent from the applicable rights holder. All rights not expressly granted are reserved.

Intellectual Property Infringement.

CCS respects the intellectual property rights of others and expects users to do the same. If you believe that your copyrighted or trademarked work has been infringed and appears on the Site, please submit a notice containing all information required under applicable law, including identification of the work claimed to be infringed and sufficient information to locate the allegedly infringing material.

Notices of infringement should be sent to:
Email: answers@conciergecareerservices.com

Any person who knowingly submits a false infringement claim may be subject to liability under applicable law.

DMCA Counter-Notification.

If material you submitted has been removed due to a copyright notice and you believe the removal was the result of mistake or misidentification, you may submit a counter-notification that includes your name, contact information, identification of the removed material and its prior location, a statement under penalty of perjury that you have a good-faith belief the material was removed in error, and consent to jurisdiction of the appropriate court. Counter-notifications should be sent to the same contact listed above.

Termination of Repeat Infringers.

CCS reserves the right, in its sole discretion, to terminate accounts or access for users who are the subject of repeated intellectual property infringement claims.

Disclaimer of Warranties.

YOUR USE OF THE SITE AND SERVICES IS AT YOUR OWN RISK. THE SITE, SERVICES, AND ALL MATERIALS ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WHERE-IS” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CCS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. CCS DOES NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE

Indemnification.

You agree to indemnify, defend, and hold harmless CCS and its officers, directors, employees, affiliates, agents, licensors, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site or Services, your User Content, or your violation of these Terms or applicable law.

Limitation of Liability.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CCS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CCS’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO CCS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Dispute Resolution and Arbitration; Class Action Waiver.

Most concerns can be resolved by contacting CCS at answers@conciergecareerservices.com. If a dispute cannot be resolved informally, you agree that, except where prohibited by law, any dispute arising out of or relating to these Terms shall be resolved by binding arbitration on an individual basis. Arbitration replaces the right to go to court before a judge or jury. You may opt out of arbitration within thirty (30) days of first accepting these Terms by providing written notice to CCS.

The arbitration shall be conducted by a recognized arbitration provider under its applicable rules. The Federal Arbitration Act governs the enforceability of this provision.

You agree that disputes may not be brought as class or representative actions unless expressly agreed in writing by both parties.

Governing Law & Venue.

Subject to applicable consumer protection laws and the Federal Arbitration Act (“FAA”), these Terms and any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the Services shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Except for disputes subject to binding arbitration as expressly provided in these Terms, any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located within the State of Georgia, and the parties consent to personal jurisdiction and venue in such courts.

Termination.

CCS may suspend or terminate your access to the Site or Services at any time, with or without notice, for conduct that CCS determines violates these Terms or is otherwise inappropriate. Upon termination, provisions that by their nature should survive shall survive, including intellectual property, disclaimers, indemnification, limitation of liability, arbitration, and governing law provisions.

General.

These Terms constitute the entire agreement between you and CCS regarding the Site and Services and supersede all prior or contemporaneous agreements. If any provision is held unenforceable, the remaining provisions shall remain in full force and effect. CCS’s failure to enforce any provision shall not constitute a waiver of that provision.

Contact Us.

If you have any questions about these Terms or the Services, you may contact us at:

Concierge Career Services
Email: answers@conciergecareerservices.com
Atlanta, GA 30308